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Cancellation Policy

Cancellation & Rescheduling Policy Cancellations or reschedules must be made at least 12 hours in advance. No-shows or cancellations made within 12 hours of the appointment will result in loss of payment. 5. How to Cancel or Reschedule You can cancel or reschedule your appointment through: 🌐 Website: Log in and manage your appointments online at sacralgroundmassage.com. 📞 Call or text: 641-660-9009 📧 Email: sacralgroundmassage@gmail.com If you reach out outside business hours, your request will be processed as soon as I reopen. 6. Late Arrivals If you arrive late, I will do my best to accommodate you within the remaining session time. The full appointment fee still applies, as session times cannot be extended due to late arrivals. 7. Emergency Exceptions I understand that emergencies and unforeseen circumstances happen. If you need to cancel due to a medical emergency or other extenuating circumstances, please reach out as soon as possible to discuss your situation. By scheduling an appointment with Sacral Ground Massage and Wellness, you acknowledge and agree to these terms. I appreciate your understanding and cooperation in helping me provide quality care to all clients.

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